SITA Services · SITA Medical Clinic

Start with your concern, rather than a procedure name

You do not need to know which approach to choose before speaking with us.

Most people come to us with something they have noticed about their skin or a health concern, rather than the name of a procedure. Care at SITA begins with listening and assessment before an approach is planned for each individual. Skin care, particularly melasma and skin recovery, is the clinic’s main focus. Healthy Aging and Wellness also follow the same assessment principles.

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General information for understanding, not a diagnosis. Care is based on an individual assessment by a doctor.

02 — Begin with what you notice

Core focus
01 Melasma MELASMA

Fairly symmetrical brown patches, often on the cheeks and forehead. This is the concern to which the clinic devotes the most time.

Explore melasma care →
02 Skin Recovery · Sensitive Skin SKIN RECOVERY

Skin that is sensitive to triggers or irritated more often than before, including skin that may need support before other concerns are addressed.

Explore skin recovery →
Skin concerns and conditions
03 Freckles · Sun Spots

Individual brown spots with fairly distinct borders, rather than patches.

Explore care →
04 Dark Spots

Dark marks that remain after acne or skin inflammation.

Explore care →
05 Acne · Post-acne Marks · Acne Scars

Active inflamed acne, remaining marks or uneven skin texture.

Explore care →
06 Psoriasis

Thickened skin plaques whose appearance and severity vary between individuals.

Explore care →
Healthy Aging & Wellness
07 Healthy Aging Health for a stronger later life

Care for strength, nutrition and daily living to support living well as you age.

Discover Healthy Aging →
08 Wellness PREVENTIVE HEALTH

Whole-person health care that considers individual nutrition, nutrients and everyday factors.

Explore SITA Wellness →

What you see or feel can help you begin, but distinguishing the concern requires assessment by a physician. If you are not sure where your concern fits, begin with an assessment.

03 — SITA’s two core areas of skin care

The two concerns we devote
the most time to

SITA focuses on melasma care and skin recovery, beginning with assessment before planning care and arranging follow-up as appropriate for each person.

Facial melasma shown to illustrate assessment of pigmentation
01 Primary clinic focus

Melasma — our main area of focus

Melasma is a pigmentation condition associated with several interacting factors, including sunlight, heat, hormonal changes and each person’s underlying skin condition. Melasma that looks similar may therefore have different contributing factors and require different approaches.

We place the greatest emphasis on assessment before planning care and on follow-up afterwards, because melasma changes over time and with surrounding factors.

Explore our approach to melasma care
02 Second core focus · Skin Recovery & Sensitive Skin

Skin recovery and sensitive skin — when the skin needs time to stabilise first

Skin that feels sensitive, flushes easily or is frequently irritated may be influenced by several factors. Assessment considers the skin condition, history and current products. In some cases, the physician may prioritise supporting the skin before considering other concerns.

Explore skin recovery
Common contexts
Sensitive skin that reacts easily to triggers
Skin easily irritated after using products
A skin barrier that is not functioning fully
Skin affected by unsuitable previous care
Skin that needs support before other care begins
04 — Pigmentation concerns go beyond melasma

Dark marks that look similar
may have different causes

Facial dark marks can take several forms. Some closely resemble melasma but have a different context. Distinguishing them from the outset helps match care to the concern.

Freckles and dark spots illustrating pigmentation patterns different from melasma
01

Freckles and Sun Spots

FRECKLES · SOLAR LENTIGINES

Often individual brown spots with fairly distinct borders, unlike the patches typical of melasma. Some appear in childhood, while others become more noticeable with accumulated sun exposure.

Explore care for freckles →
02

Post-inflammatory dark marks

POST-INFLAMMATORY

Dark marks remaining after skin inflammation, such as acne, often fade over time. The timeframe varies considerably between individuals, and unsuitable care may make the marks more noticeable.

Explore care for dark marks →

Melasma, freckles and dark marks may occur together in one person. Read more about assessment and melasma care on the melasma page

05 — Acne, post-acne marks and acne scars

Acne, Post-acne Marks & Acne Scars
may need different starting points

These three concerns are often discussed together, but involve different skin changes and different care priorities. One person may have all three at the same time.

01

Active inflamed acne

When new acne continues to appear, managing active inflammation is often considered first because new marks may continue to form.

02

Post-acne marks

Remaining redness and dark marks are distinct from acne itself. Their timeframes differ, and they do not always respond to the same approach.

03

Uneven texture and acne scars

Care for uneven texture and acne scars considers the scar characteristics, skin condition and history to plan an individual approach.

The physician assesses priorities with you based on the actual skin condition that day. They cannot be determined in advance from photographs or descriptions.

Explore acne care
06 — Psoriasis

Psoriasis
More than dry or irritated skin

Psoriasis is distinct from sensitive skin and skin recovery concerns. It is considered separately, always beginning with assessment.

Psoriasis varies in appearance and severity between individuals and may change over time. Care should begin with assessment of the skin, associated symptoms, previous history and individual health context.

This page does not describe treatment options because suitability depends on individual physician assessment. Details are provided on the dedicated Psoriasis page.

Explore psoriasis care
07 — Healthy Aging and Wellness

Health care for living well
beyond looking younger

Skin care remains SITA’s main focus. Here, the same listening and assessment principles are applied to selected health concerns addressed by the clinic.

A consultation to plan care for healthy aging at SITA Clinic
01 HEALTHY AGING

Health for a stronger later life

Care as we age considers strength, nutrition, daily living, physical function and individual goals together. The aim is to live well with age, rather than reverse ageing.

Discover Healthy Aging →
02 WELLNESS & PREVENTIVE HEALTH

Whole-person health care in your individual context

Care covers several areas, with suitability determined by individual assessment. These are components within Wellness, rather than separate services.

Explore SITA Wellness →

This section outlines the scope of care. It does not guarantee outcomes or disease prevention, or specify formulations, doses or frequency.

08 — Care at SITA

Before choosing an approach
we begin by listening and assessing

Whether your concern is about your skin or overall health, decisions should begin with listening and assessment before a suitable approach is selected. Concerns with the same name may present differently in each person.

01

Listen

We listen to your concerns, what you have noticed and what you have already tried.

02

Assessment

The physician considers the skin condition, history and associated factors together.

03

Plan

Care is planned for the individual, with the reasoning explained so we share the same understanding.

04

Follow up and review

We monitor the response and review the approach when the skin condition or relevant information changes.

These four stages outline listening, assessment, planning, follow-up and review. The details depend on each person’s concerns, skin condition, health and context.

09 — All Services

All SITA care areas

Explore each area to understand your concern and the assessment that comes before care.

Core care areas
Melasma
MELASMA

Brown patches that often appear fairly symmetrically on both sides of the face, associated with several factors and requiring assessment before care is planned.

Explore Melasma →
Skin Recovery · Sensitive Skin
SKIN RECOVERY · SENSITIVE SKIN

Sensitive, easily irritated skin or skin that needs support before it can tolerate care for other concerns.

Explore Skin Recovery →
Skin concerns and conditions
Freckles · Sun Spots
FRECKLES · SOLAR LENTIGINES

Individual brown spots with fairly distinct borders, often associated with accumulated sun exposure.

Explore Freckles →
Dark Spots
POST-INFLAMMATORY HYPERPIGMENTATION

Dark marks remaining after inflammation, such as acne. The time taken to fade varies between individuals.

Explore Dark Marks →
Acne · Post-acne Marks · Acne Scars
ACNE & AFTER-ACNE SKIN

Active inflamed acne, remaining marks and changes in skin texture are three concerns assessed separately.

Explore Acne →
Psoriasis
PSORIASIS

A skin condition whose appearance and severity vary between individuals, distinct from sensitive skin and skin recovery concerns.

Explore Psoriasis →
Healthy Aging & Wellness
Healthy Aging
Health for a stronger later life

Care for strength, nutrition, daily living and physical function to support living well with age.

Explore Healthy Aging →
Wellness
WELLNESS & PREVENTIVE HEALTH

Whole-person health care in the individual’s context, covering nutrition, nutrients, metabolism, liver health, strength and brain health.

Explore Wellness →

If your concern is not listed here, you cancontact us directly. The clinic team can explain whether it falls within our scope of care.

10 — Not sure where to begin?

Not sure where your concern
should begin?

You do not need to choose the right category, diagnose yourself or select an approach beforehand. Begin by telling us what concerns you, then we can assess together where to start.

At a first visit, the most helpful information is what you have seen or felt, what you have used or tried and what concerns you most, rather than the name of a procedure or programme.

Assessment comes first
No need to know the name of a treatment

Describing what you see and what concerns you is enough to begin.

You may have several concerns at once

Deciding which concern to prioritise is part of the assessment.

A consultation always begins with assessment

Assessment is the starting point for deciding what needs attention and where to begin.

11 — Clinic care standards

Every approach to care
begins with physician assessment

These principles guide every area of skin and health care at the clinic, whatever brings you to us.

The care approach is based on physician assessment. Some care steps are carried out by the clinic team according to that plan.

SITA Clinic consultation room for assessment and care planning
Read our clinic care standards →
01

Assess before planning

We begin by examining the actual skin condition and listening to your history before choosing an approach.

02

Care in each person’s context

Age, skin condition, lifestyle and what is realistic in daily life influence the suitable approach.

03

An adaptable approach

No single approach suits everyone. Selection depends on the individual assessment.

04

Monitor the response

Care is evaluated through changes in the skin over time, rather than initial expectations.

05

Adjust when appropriate

When the skin condition or surrounding factors change, the plan should be reviewed together.

12 — Begin your care journey

You do not need to choose a service
before speaking with us

Tell us what you have noticed and what you have already tried. The physician will then assess your skin and plan care with you.

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